Elena Geo Systems is a private limited company incorporated under the Companies Act, 1956, hereinafter shall be referred to as "Company", "Elena","We","Us","Our" and terms of similar meaning. This Privacy Policy provides information about data we collect, use, and share, and our commitment to using the personal data
Elena cares about privacy, security, and online safety of our users. Our products and services from the risks of theft, disruption, and unauthorized access to their online information and activities.
This privacy policy and disclaimer, as amended from time to time ("Privacy Policy/ Privacy Policy & Disclaimer") forms part and parcel of the End User License Agreement ("Terms") and is included herein by this reference. The capitalized terms that have been used herein but are not specifically defined shall have the same meaning as attributed to such term in the Terms. In the event of any inconsistency between the Terms and this Privacy Policy & Disclaimer, the Privacy Policy & Disclaimer will supersede solely in respect of the content contained herein and not in respect of any other clause, term or provision contained in the Terms.
This Privacy Policy applies to personal information we obtain from individuals through our websites, products, services, and web-based applications (collectively, the "Services") and mobile applications ("Services", "Apps") By accessing the services, app and/or site, you (hereinafter referred to as "you", "your ","user”, “customer" as applicable) expressly consent to our collection, storage, use and disclosure of the Information (as defined hereunder) in accordance with the terms of this Privacy Policy & Disclaimer.
When you access or use our services, you acknowledge that you have read this Privacy Policy and understand its contents And the use of our services and any dispute over privacy is subject to this Privacy Policy and Our Terms (including any applicable limitations on damages and the resolution of disputes).
Elena will update this Privacy Policy or other privacy policy that that we establish for individual products, at any time as we deem appropriate to reflect those changes. Where the changes are material, we will post them here in advance and, if the changes are likely to affect you personally We will also attempt to contact you directly (via email). It is important that you check from time to time and make sure that you have reviewed the most current version of this Privacy Policy.
We rely on a wide variety of information to run our business. In some instances, this information may include information that could be used to identify a particular individual or an organization. In this Notice, We will provide multiple examples of how personal information we collect may be used and why it is important.
Some of the reasons that we collect personal information include:

• • Provide our products and services, apps and websites, and improve them over time.
• • Allow you to download (e.g.: brochures) or purchase products and services.
• • Manage our relationship with you, including introducing you to products or services that may be of interest to you or to provide customer support.
• • Investigate, respond to, and manage inquiries or events.
• • Work with and respond to law enforcement and regulators.
• • Research matters relating to our business such as security threats and vulnerabilities.

In order for you to access certain services, We collect personal, non-personal and other information and correspondences from You, as detailed below, that We consider necessary for achieving this purpose (such information and correspondences hereinafter collectively referred to as "Information"). Personal Information: The following are examples of the type of Information that may be collected.
The specific kind of information collected will depend on the Services used:

• • Contact information (such as name, email address, mailing address, and phone number)
• • Purchase or product/service use history
• • Account log-in credentials
• • Your location
• • Demographic information

CONSENT

You are not required to provide any Information unless and until you choose to make a purchase or sign up for one of our Services. By using the services or by providing your information, you consent to the collection and use of such Information in accordance with this Privacy Policy & Disclaimer, including but not limited to your consent for sharing your. Information as per this Privacy Policy & Disclaimer. You specifically agree and consent to Us collecting, storing, processing, transferring and sharing Information related to You with third parties, service professionals or registered vendors/users for the purposes as set out in this Privacy Policy & Disclaimer.

HOW DO WE COLLECT INFORMATION?

We collect information directly from you, as well as automatically through your use of our Services.

INFORMATION COLLECTED AUTOMATICALLY

When you use or interact with our site and services, we receive and store information generated by your activity, like usage data, and other information automatically collected from your browser or mobile device. This information may include Your IP address; browser type and version; preferred language; geographic location using IP address or the GPS, wireless, or Bluetooth technology on your device; operating system and computer platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our site, including date and time; products you viewed or searched for; and areas of our site that you visited.
We also may log the length of time of your visit and the number of times you visit and purchase or use the Services.
We may assign you one or more unique identifiers to help keep track of your future visits. In most cases, this information is generated by various tracking technologies. Tracking technologies may include "cookies," "flash LSOs," "web beacons" or "web bugs," and "clear GIFs".
You can read about how We use cookies and other tracking technologies here and also learn about the choices You can make to limit their use. Please see Our Cookie Notice for more information about the cookies and other similar technologies that we use.

HOW DO WE USE PERSONAL INFORMATION?

We do not sell, trade, or otherwise transfer your Information to outside parties. This does not include trusted third parties who assist us in operating Our Services, conducting our business, or servicing you.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or ours rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.We do not sell, trade, or otherwise transfer your Information to outside parties. This does not include trusted third parties who assist us in operating Our Services, conducting our business, or servicing you. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or ours rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

SECURITY AND THREAT DETECTION

By collecting and processing data, including Personal Information, Elena can help to predict threats, and better protect you,
Your devices, and your information. Elena may use your information to:

• • Analyze data sent to/from your device(s) to isolate and identify threats, vulnerabilities, suspicious activity, and attacks;
• • Assess the reputation of a device or file to advise you on whether access should be granted;
• • Participate in threat intelligence networks and conduct research and analysis, including market and consumer research and trend analysis; and
• • Adapt products and services to respond to new threats.
• • We use reasonable security measures to protect Information from unauthorized access, maintain data accuracy, and help ensure the appropriate use of information.
• • When the Services are accessed using Internet Explorer version [9 and above] or later, Firefox version [15, and above] or later, or Safari or later, or
• • Chrome or later, or Secure Socket Layer(“SSL") such technology may protect Information using both server authentication and data encryption.
• • We host our Services in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders.

BUSINESS USES

In addition, we may use personal information for other business purposes, including to:

• • Establish and manage Elena device accounts;
• • Provide customer support and respond to requests, questions, and comments;
• • Communicate about, and administer participation in, special events, programs, surveys, offers and promotions
• • Prevent, detect, identify, investigate, respond, and protect against potential or actual claims, liabilities, prohibited behavior, and criminal activity
• • Comply with and enforce applicable legal requirements, agreements, and policies
• • Perform other activities consistent with this privacy policy.
• • To improve our services
• • To enforce our terms
• • To protect the security or integrity of the Site, Our business, services and users;

We may disclose Information, in good faith, wherein the access, use, preservation or disclosure of such information is reasonably necessary to:

• • Satisfy any applicable law, regulation, legal process or enforceable governmental request
• • Enforce applicable Terms, including investigation of potential violations thereof
• • Detect, prevent, or otherwise address fraud, security or technical issues,
• • Protect against imminent harm to the rights, property or safety of the Company, its users or the public as required or permitted by law; and
• • Additionally, in the event of an audit, reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings)

We may share/transfer/assign the information that we have collected to the relevant third party processing as part of the services. We also process certain information as an integral part of our services. If you install or use one of our products or services, the software will operate in the background of your computer system or device environment to perform specific security and privacy tasks including:

• Spam protection
• Virus protection
• Intrusion detection, prevention, and protection;
• Threat prevention and prediction;
• Network defence;
• Back-up and recovery activities.
• Product Updating and Reporting.

Our products and services may also process certain data to provide updates and reports. These update functions may check your system to see whether files relating to the Services need to be refreshed or modernized.
Products and services may transmit report files to Elena. These files contain information, including the number of checked, suspicious, infected, or unwanted files or emails, the number of infections, the date and hash values of the detected infections, and the number of false negatives/false positives. The purpose of these reports is to analyze the frequency of particular infections or the prevalence of threats. Elena also uses the information to adapt the product to conform to user preferences based on actual use.

WE DO NOT SHARE PERSONAL INFORMATION?

We respect the importance of privacy. Other than as provided in this privacy policy, we do not sell your information unless we have your consent or we are required by law to do so.

INFORMATION RETENTION

The time periods for which we retain your information depend on the purposes for which we use it. Elena will keep your information for as long as you are a registered subscriber or user of our products or for as long as we have another business purpose to do so and, thereafter, for no longer than is required or permitted by law, reasonably necessary for internal reporting and reconciliation purposes, or to provide. You with feedback or information you might request. The information we collect may be stored and processed in servers in the cloud and wherever Elena and our service providers have facilities around the globe.

COOKIE PRIVACY POLICY

Our Sites and apps use cookies and similar technologies to ensure that we give our visitors the best possible experience by providing you personalized information, remembering your marketing and product preferences, and helping you obtain the right information.

USE OF COOKIES AND SIMILAR TECHNOLOGIES

This Privacy Policy describes how Elena uses cookies and similar technologies (such as pixel tags, web beacons, clear GIFs, JavaScript, and local storage).
We will refer to these cookies and similar technologies simply as "Tracking Technologies" for the rest of privacy policy. We will also describe what options you may have regarding Tracking Technologies. This privacy policy covers the use of cookies that may be used in connection with Elena Sites, Services, and Apps. In some cases, we may use Tracking Technologies to collect information that is personally identifiable, or that can become personally identifiable if we combine it with other information. In such cases, our privacy policy will apply in addition to this Cookie privacy policy.

WHAT ARE TRACKING TECHNOLOGIES?

Cookies are small files usually consisting of letters and numbers placed on your computer, tablet, phone, or similar device when you use that device to visit a website. Cookies are widely used by website owners and their service providers or partners to make their websites operate, work more efficiently, and provide analytic information. These are the different types of cookies used on our sites:

Essential Cookies:

These cookies are required for the operation of our Sites (for example, to enable you to log into secure areas of our website). These cookies enable you to move around the sites and use their features. Disabling these cookies will encumber the sites performance and may make the features and service unavailable.

Analytics and Customization Cookies:

These cookies allow us to analyze activities on our sites and on other sites where we post content in order to improve and optimize the way our sites work. We may use these types of cookies to ensure that visitors can easily find the information they are looking for. One way we do this is to recognize and count the number of visitors and see how they move around a Site when they are using it.

Functionality Cookies:

These cookies are used to recognize you when you return to our sites or app. This enables us to personalize. Our content for you, greet you by name, and remember your preferences (for example, Your choice of language or region).

Flash Cookies:

A flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you to your Computer. We use these technologies to personalize and enhance your online experience, facilitate processes, and personalize and store your settings. Flash cookies help us improve our sites by measuring, which areas are of greatest interest to guests. They may be recognized by other sites or by our marketing or business partners. Flash cookies are different from browser cookies and the cookie management tools provided by your browser may not remove flash cookies. If you disable flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make Your online experience more efficient and enjoyable.

HOW DO WE COLLECT AND USE OTHER INFORMATION?

We may use Tracking Technologies for a variety of purposes, including to: Help us and third parties obtain information about your visits to the Sites;

• Deliver content
• Remember your language and other preferences
• Measure how many people use our sites, and how they use them
• To keep our sites running efficiently.

If you register on one of our Sites or otherwise provide us with your personal information, we may associate that information with other information we collect from or about you, information regarding your use of our sites, or information we receive about you from third parties. We may use this combined data for purposes consistent with our privacy policy, including for marketing.

HOW LONG DO COOKIES STAY ON MY DEVICE?

Some cookies will stay on your device between browsing sessions they do not expire when you close your browser. These cookies are called "persistent" cookies. The length of time a persistent cookie stays on your device varies from cookie to cookie. Others and we use persistent cookies for a variety of purposes, such as to store your preferences so that they are available for the next visit. Other Cookies operate from the time. When you visit our site to the end of that particular web browsing session. These cookies expire and are automatically deleted when you close your Internet browser. These cookies are called "session" cookies.

WHO PUTS COOKIES ON MY DEVICE?

Cookies may be placed on your device by Elena as the site operator. These cookies are called "first-party" cookies. A party may place some cookies on your device other than Elena These cookies are called "third-party" cookies.
Cookies also allow us and third parties to know when you visit our sites, and to understand how you interact with emails, advertisements, or other content. Through cookies, aggregate and other information not identifying individual users (such as your operating system, browser version, and the URL You came from, including from emails and advertisements) may be obtained and used to enhance your experience and understand traffic patterns. This technology counts the number of users who visit a particular service from specific banner advertisements outside the Elena’s Site or who clicked on links or graphics included in email newsletters received from Elena. It is also used as a tool to compile aggregated statistics about how Elena sites are used, to perform analytics and help us to optimize our sites and to help serve you better.

HOW DO I MANAGE COOKIES?

You can decide whether or not to accept cookies. One way you can do this is through your Internet browser's settings. Most Internet browsers allow some control of most cookies through the browser settings (Please note that if you use your browser settings to block all cookies, You may not be able to use the Site fully.) You can find information online about how to manage cookies If you have questions or concerns regarding this privacy policy, or would like to update information we have about you or your preferences, please contact us

Email : info@elenageosystems.com
Phone : 080-23554555 | 9384864422
Fax No : +91 80 23554411

Corporate HQ

No 62/1, 1st Cross, 2nd Main, Ganganagar, Bangalore, Karnataka, India, 560032