Elena Geo Systems is a private limited company
incorporated under the Companies Act, 1956, hereinafter
shall be referred to as "Company", "Elena","We","Us","Our"
and terms of similar meaning. This Privacy Policy provides
information about data we collect, use, and share, and our
commitment to using the personal data
Elena cares about privacy, security, and online safety of
our users. Our products and services from the risks of
theft, disruption, and unauthorized access to their online
information and activities.
This privacy policy and disclaimer, as amended from time
to time ("Privacy Policy/ Privacy Policy & Disclaimer")
forms part and parcel of the End User License Agreement
("Terms") and is included herein by this reference. The
capitalized terms that have been used herein but are not
specifically defined shall have the same meaning as
attributed to such term in the Terms. In the event of any
inconsistency between the Terms and this Privacy Policy
& Disclaimer, the Privacy Policy & Disclaimer will
supersede solely in respect of the content contained
herein and not in respect of any other clause, term or
provision contained in the Terms.
This Privacy Policy applies to personal information we
obtain from individuals through our websites,
products, services, and web-based applications
(collectively, the "Services") and mobile applications
("Services", "Apps")
By accessing the services, app and/or site, you
(hereinafter referred to as "you", "your ","user”,
“customer" as applicable) expressly consent to our
collection, storage, use and disclosure of the
Information (as defined hereunder) in accordance with
the terms of this Privacy Policy & Disclaimer.
When you access or use our services, you acknowledge
that you have read this Privacy Policy and understand
its contents And the use of our services and any
dispute over privacy is subject to this Privacy Policy
and Our Terms (including any applicable limitations on
damages and the resolution of disputes).
Elena will update this Privacy Policy or other privacy
policy that that we establish for individual products, at
any time as we deem appropriate to reflect those
changes. Where the changes are material, we will post
them here in advance and, if the changes are likely to
affect you personally
We will also attempt to contact you directly (via email).
It is important that you check from time to time and
make sure that you have reviewed the most current
version of this Privacy Policy.
We rely on a wide variety of information to run our
business. In some instances, this information may
include information that could be used to identify a
particular individual or an organization. In this Notice,
We will provide multiple examples of how personal
information we collect may be used and why it is
important.
Some of the reasons that we collect
personal information include:
- • Provide our products and services, apps and
websites, and improve them over time.
- • Allow you to download (e.g.: brochures) or purchase
products and services.
- • Manage our relationship with you, including
introducing you to products or services that may be
of interest to you or to provide customer support.
- • Investigate, respond to, and manage inquiries or
events.
- • Work with and respond to law enforcement and
regulators.
- • Research matters relating to our business such as
security threats and vulnerabilities.
In order for you to access certain services, We collect
personal, non-personal and other information and
correspondences from You, as detailed below, that We
consider necessary for achieving this purpose (such
information and correspondences hereinafter
collectively referred to as "Information").
Personal Information: The following are examples of
the type of Information that may be collected.
The specific kind of information collected will depend on
the Services used:
- • Contact information (such as name, email address,
mailing address, and phone number)
- • Purchase or product/service use history
- • Account log-in credentials
- • Your location
- • Demographic information
CONSENT
You are not required to provide any Information unless
and until you choose to make a purchase or sign up
for one of our Services. By using the services or by
providing your information, you consent to the
collection and use of such Information in accordance
with this Privacy Policy & Disclaimer, including but not
limited to your consent for sharing your. Information
as per this Privacy Policy & Disclaimer. You specifically
agree and consent to Us collecting, storing, processing,
transferring and sharing Information related to You
with third parties, service professionals or registered
vendors/users for the purposes as set out in this
Privacy Policy & Disclaimer.
HOW DO WE COLLECT INFORMATION?
We collect information directly from you, as well as
automatically through your use of our Services.
INFORMATION COLLECTED AUTOMATICALLY
When you use or interact with our site and services, we
receive and store information generated by your
activity, like usage data, and other information
automatically collected from your browser or mobile
device. This information may include Your IP address;
browser type and version; preferred language;
geographic location using IP address or the GPS,
wireless, or Bluetooth technology on your device;
operating system and computer platform; purchase
history; the full Uniform Resource Locator (URL)
clickstream to, through, and from our site, including
date and time; products you viewed or searched for;
and areas of our site that you visited.
We also may log the length of time of your visit and the
number of times you visit and purchase or use the
Services.
We may assign you one or more unique identifiers to
help keep track of your future visits.
In most cases, this information is generated by various
tracking technologies. Tracking technologies may
include "cookies," "flash LSOs," "web beacons" or "web
bugs," and "clear GIFs".
You can read about how We use cookies and other
tracking technologies here and also learn about the
choices You can make to limit their use.
Please see Our Cookie Notice for more information
about the cookies and other similar technologies that
we use.
HOW DO WE USE PERSONAL INFORMATION?
We do not sell, trade, or otherwise transfer your
Information to outside parties. This does not include
trusted third parties who assist us in operating Our
Services, conducting our business, or servicing you.
We may also release your information when we believe
release is appropriate to comply with the law, enforce
our site policies, or protect others or ours rights,
property, or safety. However, non-personally
identifiable visitor information may be provided to
other parties for marketing, advertising, or other uses.We do not sell, trade, or otherwise transfer your
Information to outside parties. This does not include
trusted third parties who assist us in operating Our
Services, conducting our business, or servicing you.
We may also release your information when we believe
release is appropriate to comply with the law, enforce
our site policies, or protect others or ours rights,
property, or safety. However, non-personally
identifiable visitor information may be provided to
other parties for marketing, advertising, or other uses.
SECURITY AND THREAT DETECTION
By collecting and processing data, including Personal
Information, Elena can help to predict threats, and
better protect you,
Your devices, and your information. Elena may use
your information to:
- • Analyze data sent to/from your device(s) to isolate
and identify threats, vulnerabilities, suspicious
activity, and attacks;
- • Assess the reputation of a device or file to advise you
on whether access should be granted;
- • Participate in threat intelligence networks and
conduct research and analysis, including market
and consumer research and trend analysis; and
- • Adapt products and services to respond to new
threats.
- • We use reasonable security measures to protect
Information from unauthorized access, maintain
data accuracy, and help ensure the appropriate use
of information.
- • When the Services are accessed using Internet
Explorer version [9 and above] or later, Firefox
version [15, and above] or later, or Safari or later, or
- • Chrome or later, or Secure Socket Layer(“SSL") such
technology may protect Information using both
server authentication and data encryption.
- • We host our Services in a secure server environment
that uses firewalls and other advanced technology to
prevent interference or access from outside
intruders.
BUSINESS USES
In addition, we may use personal information for other
business purposes, including to:
- • Establish and manage Elena device accounts;
- • Provide customer support and respond to requests,
questions, and comments;
- • Communicate about, and administer participation
in, special events, programs, surveys, offers and
promotions
- • Prevent, detect, identify, investigate, respond, and
protect against potential or actual claims, liabilities,
prohibited behavior, and criminal activity
- • Comply with and enforce applicable legal
requirements, agreements, and policies
- • Perform other activities consistent with this privacy
policy.
- • To improve our services
- • To enforce our terms
- • To protect the security or integrity of the Site, Our
business, services and users;
We may disclose Information, in good faith, wherein
the access, use, preservation or disclosure of such
information is reasonably necessary to:
- • Satisfy any applicable law, regulation, legal process or enforceable governmental request
- • Enforce applicable Terms, including investigation of potential violations thereof
- • Detect, prevent, or otherwise address fraud, security or technical issues,
- • Protect against imminent harm to the rights,
property or safety of the Company, its users or the
public as required or permitted by law; and
- • Additionally, in the event of an audit, reorganization,
merger, sale, joint venture, assignment, transfer or
other disposition of all or any portion of our business,
assets or stock (including in connection with any
bankruptcy or similar proceedings)
We may share/transfer/assign the information that we
have collected to the relevant third party processing as
part of the services.
We also process certain information as an integral part
of our services.
If you install or use one of our products or services, the
software will operate in the background of your
computer system or device environment to perform
specific security and privacy tasks including:
- Spam protection
- Virus protection
- Intrusion detection, prevention, and protection;
- Threat prevention and prediction;
- Network defence;
- Back-up and recovery activities.
- Product Updating and Reporting.
Our products and services may also process certain
data to provide updates and reports. These update
functions may check your system to see whether files
relating to the Services need to be refreshed or
modernized.
Products and services may transmit report files to
Elena. These files contain information, including the
number of checked, suspicious, infected, or unwanted
files or emails, the number of infections, the date and
hash values of the detected infections, and the number
of false negatives/false positives. The purpose of these
reports is to analyze the frequency of particular
infections or the prevalence of threats. Elena also uses
the information to adapt the product to conform to
user preferences based on actual use.
WE DO NOT SHARE PERSONAL INFORMATION?
We respect the importance of privacy. Other than as
provided in this privacy policy, we do not sell your
information unless we have your consent or we are
required by law to do so.
INFORMATION RETENTION
The time periods for which we retain your information
depend on the purposes for which we use it. Elena will
keep your information for as long as you are a
registered subscriber or user of our products or for as
long as we have another business purpose to do so
and, thereafter, for no longer than is required or
permitted by law, reasonably necessary for internal
reporting and reconciliation purposes, or to provide.
You with feedback or information you might request.
The information we collect may be stored and
processed in servers in the cloud and wherever Elena
and our service providers have facilities around the
globe.
COOKIE PRIVACY POLICY
Our Sites and apps use cookies and similar
technologies to ensure that we give our visitors the
best possible experience by providing you personalized
information, remembering your marketing and product
preferences, and helping you obtain the right
information.
USE OF COOKIES AND SIMILAR TECHNOLOGIES
This Privacy Policy describes how Elena uses cookies
and similar technologies (such as pixel tags, web
beacons, clear GIFs, JavaScript, and local storage).
We will refer to these cookies and similar technologies
simply as "Tracking Technologies" for the rest of
privacy policy. We will also describe what options you
may have regarding Tracking Technologies. This
privacy policy covers the use of cookies that may be
used in connection with Elena Sites, Services, and
Apps. In some cases, we may use Tracking
Technologies to collect information that is personally
identifiable, or that can become personally identifiable
if we combine it with other information. In such cases,
our privacy policy will apply in addition to this Cookie
privacy policy.
WHAT ARE TRACKING TECHNOLOGIES?
Cookies are small files usually consisting of letters and
numbers placed on your computer, tablet, phone, or
similar device when you use that device to visit a
website. Cookies are widely used by website owners
and their service providers or partners to make their
websites operate, work more efficiently, and provide
analytic information. These are the different types of
cookies used on our sites:
Essential Cookies:
These cookies are required for the
operation of our Sites (for example, to enable you to log
into secure areas of our website). These cookies enable
you to move around the sites and use their features.
Disabling these cookies will encumber the sites
performance and may make the features and service
unavailable.
Analytics and Customization Cookies:
These cookies
allow us to analyze activities on our sites and on other
sites where we post content in order to improve and
optimize the way our sites work. We may use these
types of cookies to ensure that visitors can easily find
the information they are looking for. One way we do
this is to recognize and count the number of visitors
and see how they move around a Site when they are
using it.
Functionality Cookies:
These cookies are used to
recognize you when you return to our sites or app. This
enables us to personalize. Our content for you, greet
you by name, and remember your preferences (for
example, Your choice of language or region).
Flash Cookies:
A flash cookie is a small data file
placed on a computer using Adobe Flash or similar
technology that may be built into your computer or
downloaded or installed by you to your
Computer. We use these technologies to personalize
and enhance your online experience, facilitate
processes, and personalize and store your settings.
Flash cookies help us improve our sites by measuring,
which areas are of greatest interest to guests. They
may be recognized by other sites or by our marketing
or business partners. Flash cookies are different from
browser cookies and the cookie management tools
provided by your browser may not remove flash
cookies. If you disable flash cookies or other similar
technologies, please be aware that you may not have
access to certain features and services that make Your
online experience more efficient and enjoyable.
HOW DO WE COLLECT AND USE OTHER INFORMATION?
We may use Tracking Technologies for a variety of purposes, including to:
Help us and third parties obtain information about your visits to the Sites;
- Deliver content
- Remember your language and other preferences
- Measure how many people use our sites, and how
they use them
- To keep our sites running efficiently.
If you register on one of our Sites or otherwise provide
us with your personal information, we may associate
that information with other information we collect from
or about you, information regarding your use of our
sites, or information we receive about you from third
parties. We may use this combined data for purposes
consistent with our privacy policy, including for
marketing.
HOW LONG DO COOKIES STAY ON MY DEVICE?
Some cookies will stay on your device between
browsing sessions they do not expire when you close
your browser. These cookies are called "persistent"
cookies. The length of time a persistent cookie stays on
your device varies from cookie to cookie. Others and
we use persistent cookies for a variety of purposes,
such as to store your preferences so that they are
available for the next visit. Other Cookies operate from
the time. When you visit our site to the end of that
particular web browsing session. These cookies expire
and are automatically deleted when you close your
Internet browser. These cookies are called "session"
cookies.
WHO PUTS COOKIES ON MY DEVICE?
Cookies may be placed on your device by Elena as the
site operator. These cookies are called "first-party"
cookies. A party may place some cookies on your
device other than Elena These cookies are called
"third-party" cookies.
Cookies also allow us and third parties to know when
you visit our sites, and to understand how you interact
with emails, advertisements, or other content.
Through cookies, aggregate and other information not
identifying individual users (such as your operating
system, browser version, and the URL You came from,
including from emails and advertisements) may be
obtained and used to enhance your experience and
understand traffic patterns. This technology counts the
number of users who visit a particular service from
specific banner advertisements outside the Elena’s Site
or who clicked on links or graphics included in email
newsletters received from Elena. It is also used as a
tool to compile aggregated statistics about how Elena
sites are used, to perform analytics and help us to
optimize our sites and to help serve you better.
HOW DO I MANAGE COOKIES?
You can decide whether or not to accept cookies. One
way you can do this is through your Internet browser's
settings. Most Internet browsers allow some control of
most cookies through the browser settings (Please note
that if you use your browser settings to block all
cookies, You may not be able to use the Site fully.) You
can find information online about how to manage
cookies
If you have questions or concerns regarding this
privacy policy, or would like to update information we
have about you or your preferences, please contact us
Email : info@elenageosystems.com
Phone : 080-23554555 | 9384864422
Fax No : +91 80 23554411
Corporate HQ
No 62/1, 1st Cross, 2nd Main,
Ganganagar,
Bangalore,
Karnataka, India, 560032